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Review Highlights
“Ian and the staff at South Bay hearing were friendly, efficient and the office is comfortable bright and clean.” in 10 reviews
“Southbay hearing gave me an appointment immediately and Dr Chris James spent 1 hour evaluating my Dad's hearing issue.” in 9 reviews
“I met with Dr Matt Young, who impressed me tremendously!” in 4 reviews
About the Business
Business owner information
Sunni M.
Welcome to South Bay Hearing! We are the premiere audiology and hearing aid center in Los Angeles, California. Located conveniently in Torrance, there's no better place to improve your hearing. We use a customized approach for each patient to ensure you get the very best hearing aid that matches your lifestyle, hearing loss, specific ear needs, and your budget. We specialize in custom solutions for each patient and even work with a specialized device called Lyric, which is the only hearing aid that is designed to be worn 24/7. We work with all the major hearing aid brands and have a dedicated hearing aid service center to clean, maintain, and repair nearly all types of hearing aids. Come see for yourself why South Bay Hearing has been voted the best audiologists and hearing aid store for 15 years in a row!
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Ask the Community
Q:
Do you do ear wax cleaning?
A:
Yes but most hearing issues are not related to ear wax buildup. We can remove ear wax if needed but Audiologists cannot bill insurance for wax removal (an outdated regulation that still hasn't changed) so there is an out of pocket fee for wax… more
Ian G., Business Owner3 months agoQ:
Does South Bay Hearing offer hearing aid repairs? My volume-up button has been broken for quite some time.
A:
Hi Bizzy, thank you for reaching out. Yes we have a dedicated hearing aid service center that can perform most repairs for most of the main brands of hearing aids. If it's a unique one that we can't repair in house, we can provide a quote from the… more
Ian G., Business Owner5 months ago 1 person found this helpful
Recommended Reviews
Overall rating
73 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Lisa F.Hawthorne, CA0606Aug 7, 2023
South Bay Hearing is a place to go if you need your hearing aid needs! Dr. Ian is patience, knowledgeable and professional . The staffs are friendly! I was there 4 months ago and I am happy with the service!
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Ian G.
Aug 28, 2023
Thank you for taking the time to leave us a review Lisa! We are always happy to help anyway way we can. Don't forget to come back for your regular service included for all our patients.
- Jin K.Los Angeles, CA02543Jun 14, 2023
They got me in for a same day hearing test, for an acute hearing loss on my left ear. Audiologist Ms. Meredith Resnick was super kind and informative, explaining all the procedures along the way. She explained the results in detail too. She efficiently completed the test and sent the result to my otologist right away. The staff is very welcoming and accommodating too. Highly recommend this place!
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Ian G.
Jun 26, 2023
Thank you Jin for telling us about your experience! We are happy to see your recommendation!
- Marula M.San Pedro, CA04Sep 2, 2022
Dr. Ian and the staff at So Bay Hearing are the best with warm, gracious service and follow up. They take the time to really evaluate your situation and personalize the process and service. I am a repeat customer that highly recommends changing your hearing challenges through their compassionate care.
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Ian G.
Jun 26, 2023
Thank you Marula for the 5 star rating! I appreciate you taking the time to inform others about your experience.
- Dennis L.Torrance, CA022Jan 14, 2022
I purchased hearing aids from So Bay Hearing 8 years ago and have gone back many times over the past interval of time-with nothing but praise
for the staff. In all that time they have never pressured me to purchase new hearing aids but have in fact cleaned and serviced my original ones- with no cost to me. Wow, that is the right way to run a successful business. I will always go back to South Bay Hearing. Oh, as a further note, Dr. Chris is the best of the best.
Dennis Loehr,
A very satisfied clientHelpful 0Thanks 0Love this 0Oh no 1Business owner information
Sunni M.
Jan 15, 2022
Hi Dennis! Thanks for being a loyal customer for 8 years! When you are ready to make a change, our professionals will help you get the latest technology.
- Feb 10, 2021
I had to take my 86 year old Mom for tests this past week. From making the appointment with Maggie to her actual appointment, this place is professional and first rate!
Jacob was our audiologist. He was SO warm and caring and was very kind when speaking to my Mom. Jacob completely put her at ease. Jacob was knowledgeable and explained things very well to the two of us. We both appreciated his gentleness throughout the process.Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Sunni M.
Aug 12, 2021
Hi Paula: Our caring staff are expert with dealing with our precious seniors. We hope Jacob's recommendations will help her to more enjoy being around those she loves.
- Raul R.Rolling Hills Estates, CA551Jan 3, 2022
I have been a client of South Bay Hearing for approximately five years. When I received my hearing aids, I thought they were efficient and very polite. I have used their service center next-door very often. Ray cleans my hearing aids and makes sure they are operating properly.
Today I saw Chris Johnson and he was very informative, their system has evolved so much in the last five years that I was very impressed. I would recommend this hearing center to anyone in need of an audiologist.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sunni M.
Jan 4, 2022
Thanks, Raul, for your positive, detailed review. We love it when our patients use the services that we offer. It keeps your hearing aids at their peak performance. See you again soon!
- Paul E.Torrance, CA01012Aug 7, 2020Updated review
I picked this hearing center based on many internet searches and ratings reviews. I had my hearing tests in October of 2015. I purchased the hearing aid recommended by Mollie Carson Au.D because of her knowledge, skill, and patience in finding the right AIDS for me. I have been back a few times for minor adjustments and periodic routine maintenance. The staff at this office are outstanding in providing proficient and very pleasant customer service. I love my hearing aids and thank God for guiding to this facility and providing me the opportunity to hear better than I have in more than a decade!
The hearing aids purchased above had a great service life but finally needed replacing. My audiologists, Ian Gerszewski, recommended a pair of ReSound Quattro LiNX aids. He set them up to match the settings of my old units as a starting point. They are amazing! I contacted Ian regarding some needed adjustments via the ReSouond phone app and a day later he sent me a program adjustment that the app used to update my units correcting the problem. You can't beat good recommendations and competent staff such as you get at South Bay Hearing!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sunni M.
Aug 12, 2021
Wow, Paul! So nice of you to leave 2 wonderful reviews. Your experience illustrates that even if your old aids are still working to some degree, it is worth investing in new technology. The changes in technology can give you huge improvements in benefits. So glad you are a successful and happy hearing aid user. We love great customers like you!
Jun 23, 2016Previous reviewI picked this hearing center based on many internet searches and ratings reviews. I had my hearing tests in October of 2015. I purchased the hearing aid recommended by Mollie Carson Au.D because of her knowledge, skill, and patience in finding the right AIDS for me. I have been back a few times for minor adjustments and periodic routine maintenance. The staff at this office are outstanding in providing proficient and very pleasant customer service. I love my hearing aids and thank God for guiding to this facility and providing me the opportunity to hear better than I have in more than a decade!
- Paul T.Rancho Palos Verdes, CA01Jan 14, 2023
I had an initial evaluation appointment at South Bay Hearing in Torrance, California on Friday, January 13, 2023. Dr. Chris Johnson was the Au. D. who treated me. His technical knowledge is superb. His attitude and manners are to be commanded with a five-star rating. He conducted a very thorough hearing test on me and explained the results in detail. I wouldn't hesitate to recommend him to potential customers needing hearing aids.
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Ian G.
Jun 26, 2023
Thank you Paul for the great review! We are happy to hear of your 5 star experience here.
- Keri R.Redondo Beach, CA046Sep 3, 2022
We had such a great experience here! We needed a custom ear plug for my daughter and they did a fantastic job. The staff was super helpful and supportive and we even got it in time for our Hawaii trip! I highly recommend them!
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Ian G.
Jun 26, 2023
Thank you for the great review Keri! I'm glad you got what you needed in time for your trip.
- Marcia Q.Los Angeles, CA5824Feb 3, 2022Updated review
My today's appointment was with Dr. Anna Javins. The testing and findings brought great improvement to my hearing aid and my CI testings was still programmed perfectly. At my last appointment, she invited me to bring all my devices that was paired with my CI and hearing aid to be sure all were performing correctly. Long story short, she again displayed, patience, enthusiasm, professionalism and is gifted with wonderful people skills. I will be referring her to all my family and friends. Note, 5 stars isn't adequate!
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Sunni M.
Sep 9, 2020
Thank you, Marcia! Dr. Jacob Iveland has been so excited to work with Cochlear Implant patients. So glad he made a difference for you. CIs can be life-changing. We are always here to help.
Jan 11, 2022Previous reviewI met with my new audiologist, Dr. Javins (Dr. J) on January 6, 2022. She was most pleasant and displayed so much interest with my questions and updates with my cochlear implant and Resound Quattro hearing aid.
With every question, Dr. J noted my questions and feedback in her journal.
Dr. J. recommeded my next appointment should be longer in order to address her research findings from my questions and to bring all my equipment to inspect and assist me in operating them. Another plus is that she is well versed with Apple products and walked me through some short cuts to make my iPhone, iPad and Apple Watch work easily with my CI and hearing aid.
I have been with South Bay Hearing close to 3 years and so thankful I joined them. Their professionalsim and sincere attention to a customer's needs deserves more than 5 stars !Jul 23, 2020Previous reviewI am hearing impaired. I am a Cochlear Implant Recipient (left side) and a Resound Hearing Aid (right side). I've been involved with many audiologists and ENT facilities in the past 6 years.
I relocated from OC to the South Bay and found this heaven sent facility, South Bay Hearing! The audiologist, Dr. Jacob Iveland has made a world of difference with the performance to my Cochlear Implant (mapping). I have on order the new Resound Quattro LI. This combination allows them to work together and is controlled by my iPhone. I can't wait for my new hearing aid to arrive on August 5th!
I will be sure to add another review once my hearing is better than ever.